Saudi pricing guide
Three flat monthly plans in US dollars, sized by bookings, each with a 7-day free trial. Arabic replies, voice notes and Google Calendar booking on every plan.
$29/month
7-day free trial
For one team that wants every chat answered and booked.
Start 7-day free trial$59/month
7-day free trial
For busy teams that review chats and fine-tune answers.
Start 7-day free trialEverything in Starter, plus:
$99/month
7-day free trial
For teams that send every booking to their own tools.
Start 7-day free trialEverything in Pro, plus:
Prices are in US dollars. At checkout, your card or bank may show an estimate in your local currency. Local taxes may apply.
Setup guide video · 2 min
A two-minute walkthrough of the real app: connect WhatsApp, set up your receptionist, start the free trial and go live.
Google Calendar works on every plan. Zapier, Make, Google Sheets and HubSpot connect on the Business plan.
When Saudi businesses research WhatsApp Business API pricing, they usually find two kinds of numbers mixed together: what a software provider charges each month, and what Meta charges per message. With NextReply the two stay separate and easy to read.
Below you will find both, plus how paying in US dollars works and which plan suits which kind of Saudi business. If you are new to NextReply, the Saudi overview explains what the assistant does day to day.
Prices are in US dollars and are the same in every country. At checkout, your card or bank may show an estimate in your local currency. Local taxes may apply. Every plan starts with a 7-day free trial.
| Plan | Price per month | Bookings per month | Highlights |
|---|---|---|---|
| Starter | $29 | Up to 500 | 24/7 WhatsApp replies, Arabic and English, voice notes and photos, Google Calendar booking, handoff, bookings dashboard |
| Pro (most popular) | $59 | Up to 1,500 | Everything in Starter, plus full conversation history, chat review, editable services, hours and FAQs, priority support |
| Business | $99 | Unlimited | Everything in Pro, plus CRM webhooks, Zapier, Make, HubSpot and Google Sheets, webhook testing dashboard, dedicated onboarding |
Arabic replies are included on every plan. There is no Arabic add-on, no per-language fee and no charge per staff login. Appointment reminders are coming soon and are not part of any plan yet. See every capability on the features page.
Meta runs the WhatsApp Business Platform and sets its own prices. Since 1 July 2025 it charges per delivered template message, by category:
When a customer messages you first, a 24-hour customer-service window opens and the assistant replies inside it. Those service replies are free under Meta's current pricing, as are utility templates sent inside the window; for templates sent outside it, check the current Saudi rate on Meta's official pricing page before you plan a budget.
Rates depend on the recipient's country code. A template to a +966 number is billed at the Saudi rate; a template to a visitor's foreign number is billed at that country's rate. For a cross-Gulf view in local currencies, read our article on WhatsApp API costs across the GCC.
Picture a medical complex in Al Yasmin with dermatology, dental and paediatric clinics. In a typical month:
That volume sits inside the Pro plan (up to 1,500 bookings), at $59 a month. On Meta's side, the service replies and booking confirmations inside the 24-hour window are free; Meta fees only appear if the complex sends business-started templates such as campaigns. When NextReply's appointment reminders launch (coming soon), they will be utility templates billed per message at the Saudi rate. Questions that do not end in a booking do not count against the plan.
If the same complex opened a second branch in Jeddah and doubled its bookings, Business would remove the cap and send every booking to its patient CRM through a webhook.
A fair price comparison includes what a tool saves you from paying. With NextReply there is no developer fee to build the bot, no server or hosting bill, no maintenance retainer when Meta updates its API, and no per-seat charge when a new receptionist joins. The team logs into one account, and the plan price stays the same whether three or thirteen people read the bookings.
Compare that with a custom bot built by a freelancer. The first quote often looks lower than a year of subscription, but you also pay for hosting, fixes and changes every time your services or hours move. And if the developer moves on, nobody may know how the bot works.
| Business | Typical monthly bookings | Suggested plan |
|---|---|---|
| Ladies' salon with 4 to 6 chairs | 250 to 450 | Starter |
| Single dental clinic | 200 to 400 | Starter or Pro |
| Medical complex with several specialties | 800 to 1,500 | Pro |
| Car service centre or AC maintenance company | 300 to 1,000 | Pro |
| Multi-branch gym, academy or salon group | 1,500+ | Business |
Ramadan and the weeks before Eid are the peak for salons and clinics in the Kingdom. If you are near a limit, choose the plan that covers that month.
Opt-in campaigns are coming soon on NextReply, and they are where Meta fees add up, so plan them before the season. A salon that sends a pre-Eid offer to 3,000 opted-in clients pays Meta's Saudi marketing rate on each delivered message. Two habits keep that cost sensible:
Utility messages, such as booking updates, are a separate and usually lower-priced category. Marketing messages only go to customers who have agreed to receive them.
Prices are in US dollars. At checkout, your card or bank may show an estimate in your local currency, and the riyal amount on your statement depends on your bank's rate. Local taxes may apply, and how they are treated on a foreign software subscription depends on your registration, so ask your accountant how to record it.
Your invoice lists the plan and the billing period. If your finance team needs particular details on it, such as your company name in Arabic or a purchase-order reference, email hello@nextreply.io or contact us before your first payment; existing customers can reach support@nextreply.io.
Subscriptions can be cancelled at any time and stop at the end of the paid period; we don't refund partial months unless the law requires it.
Many Saudi customers find you on Instagram first. NextReply runs on WhatsApp today, on every plan. Instagram DMs, Facebook Messenger and Telegram are coming soon and will share one calendar and one set of answers with WhatsApp; we will publish how they fit the plans when they launch. On the platform side, Meta does not bill per message for Instagram or Messenger replies, but it limits business replies to 24 hours after the customer's last message. Telegram has no message fee; the customer simply has to start the chat. Until then, a WhatsApp link in your Instagram bio sends followers to the assistant that already books. Email hello@nextreply.io to hear when each channel goes live, and read the channels overview for the rules of each.
Saudi buyers tend to compare three routes: a freelance developer who builds a custom WhatsApp and Google Calendar bot, a broadcast-focused WhatsApp platform priced per agent, or the free tools in the WhatsApp Business app. Each has a place. Our tool comparison, the broadcast platform alternative page and the Meta Business AI comparison go through booking features and price line by line. You keep your number either way thanks to WhatsApp Coexistence.
To see the setup steps before you buy, read how NextReply works.
No. Prices are $29, $59 and $99 a month in US dollars, the same in every country. At checkout, your card or bank may show an estimate in riyals. Local taxes may apply.
Yes, for some messages. Meta bills template messages your business starts, such as campaigns, per message, while replies inside the 24-hour customer-service window are free. Check Meta's pricing page for current Saudi rates.
Yes. Arabic and English replies, plus any other language your customers use, are included from Starter upwards.
Yes. Every plan, Starter, Pro and Business, starts with a 7-day free trial. Connect WhatsApp, add your services and hours, and let the assistant book real customers before your first payment.
Yes. Meta's terms bar general-purpose AI chatbots, but business assistants for bookings and customer service with human handoff are allowed, and that is what NextReply is.
No. Only bookings the assistant creates count. Answering questions about prices, location or parking does not use up your plan.
Plans are monthly. You can change plan as your booking volume changes, for example moving up for Ramadan and back down afterwards.
No. NextReply does not charge per agent or per seat. The plan price is set by bookings per month.
Start your 7-day free trial, connect your WhatsApp number and add your services and hours. NextReply answers and books around the clock.
