Pakistan pricing guide

Plans for every booking volume, with a free first week

Three flat monthly plans sized by bookings, with a 7-day free trial and no per-agent charges. Urdu, Roman Urdu and voice notes on every plan.

Owner checking bookings on a laptop while talking on the phone

Starter

$29/month

7-day free trial

For one team that wants every chat answered and booked.

Start 7-day free trial
  • Up to 500 bookings per month
  • AI receptionist replying 24/7 on WhatsApp
  • Voice notes & photo understanding
  • Multilingual replies
  • Google Calendar booking
  • Chat handoff to your team
  • Bookings dashboard & calendar view

Pro

Most popular

$59/month

7-day free trial

For busy teams that review chats and fine-tune answers.

Start 7-day free trial

Everything in Starter, plus:

  • Up to 1,500 bookings per month
  • Full conversation history
  • Review past customer chats
  • Editable services, hours & FAQs
  • Priority support

Business

$99/month

7-day free trial

For teams that send every booking to their own tools.

Start 7-day free trial

Everything in Pro, plus:

  • Unlimited bookings every month
  • Send every booking to your CRM by webhook
  • Zapier / Make / HubSpot / Sheets
  • Webhook testing dashboard
  • Dedicated onboarding

Prices are in US dollars. At checkout, your card or bank may show an estimate in your local currency. Local taxes may apply.

Setup guide video · 2 min

See the whole setup in 2 minutes

A two-minute walkthrough of the real app: connect WhatsApp, set up your receptionist, start the free trial and go live.

What the video shows

  • Connect your WhatsApp number through Meta
  • Set up your AI receptionist: name, tone, language, opening hours and handover to a person
  • Choose a plan ($29, $59 or $99 a month) and start the 7-day free trial, with checkout by Stripe
  • You’re live: the AI replies 24/7 and books appointments into your calendar

Works with

  • WhatsApp Business Platform
  • Google Calendar
  • Zapier
  • Make
  • Google Sheets
  • HubSpot via webhook or Zapier

Google Calendar works on every plan. Zapier, Make, Google Sheets and HubSpot connect on the Business plan.

WhatsApp AI receptionist price in Pakistan, without the fine print

The price of a WhatsApp AI receptionist in Pakistan should be easy to work out. With NextReply it is: one flat monthly plan of $29, $59 or $99, sized by how many bookings the assistant makes, plus Meta's own charges for certain WhatsApp messages. No per-agent fees and no AI credits, and every plan starts with a 7-day free trial.

Every plan includes replies in Urdu, Roman Urdu and English, voice-note understanding, Google Calendar booking and handoff to your staff. The higher plans add chat history, self-editing, integrations and onboarding help. For a tour of what the assistant does, see the Pakistan overview.

Three plans in US dollars

Prices are in US dollars and are the same in every country. At checkout, your card or bank may show an estimate in your local currency; the rupee amount on your statement depends on your bank's rate and any charges. Local taxes may apply. Every plan starts with a 7-day free trial.

StarterPro (most popular)Business
Price per month$29$59$99
7-day free trialYesYesYes
Bookings per monthUp to 500Up to 1,500Unlimited
AI replies 24/7 on WhatsApp in Urdu, Roman Urdu, EnglishYesYesYes
WhatsApp voice notes and photosYesYesYes
Google Calendar bookingYesYesYes
Handoff to staff, bookings dashboardYesYesYes
Full chat history and reviewNoYesYes
Edit services, timings and FAQs yourselfNoYesYes
Priority supportNoYesYes
CRM webhook, Zapier, Make, HubSpot, Google SheetsNoNoYes
Webhook testing dashboard, dedicated onboardingNoNoYes

Every capability is described on the features page. Appointment reminders are coming soon and are not part of any plan yet.

No per-agent charges

WhatsApp API packages in Pakistan are often sold with a fixed number of agent logins, and each extra user costs more. That suits call-centre style teams. A clinic or salon is different: the receptionist, the manager and the owner all want to see bookings, but the AI does most of the replying.

With NextReply, everyone on your team uses one account at no extra cost. The only reason your bill changes is that you choose a bigger plan because you are taking more bookings.

It also means you can give access to a visiting doctor, a part-time stylist or your accountant without worrying about the bill. Add them, remove them later, and the plan price stays exactly the same.

WhatsApp API pricing in Pakistan: what Meta charges

Meta runs the WhatsApp Business Platform and charges for some messages directly. Since 1 July 2025 it bills per delivered template message, in categories:

  • Marketing: Eid offers, wedding-season packages, "we miss you" messages.
  • Utility: booking updates and notices sent outside an open chat.
  • Authentication: one-time codes, which NextReply does not use for bookings.

When a customer messages first, a 24-hour customer-service window opens and the assistant replies inside it. Those replies are free under Meta's current pricing, as are utility templates sent inside the window; for templates sent outside it, check the current rate for Pakistani numbers on Meta's pricing page. Meta publishes its rates per country, and they change from time to time, so we link to the source rather than reprinting numbers.

For a booking business the pattern is simple: inbound chats are most of the traffic and booking confirmations are sent inside them, campaigns are optional and coming soon on NextReply, and when NextReply's appointment reminders launch (also coming soon) they will be about one utility template per booking.

Two habits keep Meta costs sensible. Send campaigns only to customers who opted in and booked recently, rather than every number you have ever saved. And make every campaign bookable: when a client replies "Saturday chahiye", the assistant can take over in the same chat and book the slot, so each paid message has the best chance of turning into a visit.

A worked month for a Lahore salon

Take a salon on MM Alam Road with six chairs and a bridal studio. In a normal month it receives around 900 WhatsApp enquiries, and about 420 end in a booking. In December, wedding season, bookings rise to around 650.

  • Plan: Starter covers 420 bookings in a normal month. For December the salon moves to Pro (up to 1,500 bookings) and back again in March.
  • Meta, booking confirmations: no template fee, because each confirmation is sent inside the chat the client started.
  • Meta, campaigns: one opt-in Chand Raat offer to 1,500 past clients, billed at Meta's marketing rate.
  • Staff logins: the owner, the manager and two receptionists, at no extra cost.

The 480 enquiries that did not book, such as rate questions and directions, do not count toward the plan.

Which plan suits your business

BusinessTypical bookings a monthSuggested plan
Single-doctor clinic or physiotherapy centre200 to 450Starter
Neighbourhood salon or barber250 to 500Starter
Dental clinic with root canal and braces follow-ups400 to 900Pro
Multi-doctor clinic or diagnostic centre800 to 1,500Pro
Salon chain, academy network or hospital OPD1,500+Business

Choose the plan that covers your busiest month: Ramadan and Chand Raat for salons, wedding season for bridal studios, exam season for academies.

Business owner answering customer messages on her smartphone

Is it worth it for a small business?

A quick test: divide the monthly price by your average booking value. For a salon where an average visit is Rs. 3,000, Starter at $29 pays for itself with a handful of extra bookings a month. For a clinic with a Rs. 2,000 consultation fee, Pro at $59 is covered by fewer than ten extra patients. Most businesses lose more than that to WhatsApp messages answered too late, especially after 10pm, on Sundays and during Ramadan nights.

There is also the time saved. If your receptionist spends two hours a day typing rates, timings and directions, that is more than 50 hours a month she can spend with customers in front of her.

Paying from Pakistan: cards, banks and taxes

Because prices are in US dollars, you pay with a card enabled for international online payments. At checkout, your card or bank may show an estimate in your local currency. Pakistani banks may add their own foreign-transaction charges and may deduct taxes on payments to foreign services, so the amount on your statement can be higher than the dollar price converted at the open-market rate. Local taxes may apply; check with your bank or tax adviser before you subscribe.

If your company needs particular details on the invoice, such as your registered name or a purchase-order number, email hello@nextreply.io or contact us; existing customers can write to support@nextreply.io. Subscriptions can be cancelled at any time and stop at the end of the paid period; we don't refund partial months unless the law requires it. NextReply does not process payments from your customers; JazzCash, Easypaisa, Raast and bank transfers for advances stay with your team.

Compared with hiring an evening receptionist

Some owners consider a second receptionist for the evening shift. That person costs a monthly salary, needs training and covers only the hours they work. They also cannot reply in the middle of the night or on their day off. NextReply covers every hour of every day for less than most part-time salaries, and your existing staff remain the human face of the business for anything that needs care or judgement.

Instagram and Messenger chatbot pricing: coming soon

WhatsApp is the core of every plan and it is live today. Instagram DMs, Facebook Messenger and Telegram are coming soon; we will publish how they fit the plans when they launch, so we will not guess here. On the platform side, Meta does not bill per message for Instagram or Messenger replies, but it allows business replies only within 24 hours of the customer's last message. Telegram has no message fee, and the customer starts the chat with your bot. Until then, a WhatsApp link in your Instagram bio sends followers to the assistant that already books. Email hello@nextreply.io to hear when each channel goes live, or see the channels overview.

WhatsApp live now, Instagram, Messenger and Telegram coming soon
  1. WhatsApp: Live / Instagram: Coming soon / Messenger: Coming soon / Telegram: Coming soon
  2. NextReply AI agent: Live on WhatsApp
  3. Google Calendar: No double bookings / CRM by webhook: Business plan / Your team: Takes over when needed

Comparing options in Pakistan

When you compare WhatsApp tools, check four things: whether AI booking is included or an add-on, whether bookings land in a real calendar, how users are charged, and whether you keep your existing number. Our tool comparison, the broadcast-platform alternative page and the Meta Business AI comparison cover these in detail. Every NextReply plan keeps your number through WhatsApp Coexistence. Read how it works to see setup before you pay.

Questions people ask

What does NextReply cost in Pakistan?

Plans are $29, $59 and $99 a month for up to 500, 1,500 or unlimited bookings. Prices are in US dollars; at checkout, your card or bank may show an estimate in rupees. Local taxes may apply.

Are there per-agent charges?

No. Your whole team can use one account. The price depends only on the plan.

Do I pay Meta as well?

For some messages. Meta bills template messages your business starts, such as campaigns, per message, while replies inside the 24-hour customer-service window are free. Check Meta's pricing page for current Pakistan rates.

How do I pay?

Prices are in US dollars, so use a card enabled for international online payments. Your bank may add charges or deduct taxes on foreign payments.

Is Urdu or Roman Urdu an extra cost?

No. All languages, including Urdu, Roman Urdu and English, are included on every plan.

Is there a free trial?

Yes. Every plan, Starter, Pro and Business, starts with a 7-day free trial. Connect WhatsApp, add your services and timings, and let the assistant book real customers before your first payment.

Can I switch plans for wedding season?

Yes. Plans are monthly, so you can move up for a busy season and back down afterwards.

Every WhatsApp message answered, every free slot offered

Start your 7-day free trial, connect your WhatsApp number and add your services and hours. NextReply answers and books around the clock.