For Doha, Lusail and Al Wakrah
An AI receptionist on WhatsApp that replies in Arabic and English, books straight into Google Calendar and hands sensitive chats to your staff. Every plan starts with a 7-day free trial.
Setup guide video · 2 min
A short walkthrough of the real app, from creating your account to the AI answering customers on WhatsApp. You can follow along during your 7-day free trial.
Link your WhatsApp Business number. Instagram, Messenger and Telegram are coming soon.
Add services, prices, working hours and FAQs, then choose how the assistant sounds.
Customers get replies in seconds, bookings land in Google Calendar and you get a notification for each one.
Before. The clinic in Al Sadd closes at 9pm. Between 9pm and 8am, 23 WhatsApp messages arrive: eight ask for prices, six want a slot this week, four ask about insurance, three send voice notes, and two are follow-up questions after treatment. The receptionist starts the day answering in order. By the time she reaches the voice notes at 10:30, two of the six people who wanted a slot have booked elsewhere.
After. The same 23 messages arrive. The assistant answers the price and insurance questions straight away from the clinic's FAQs, transcribes and answers the voice notes, and books five of the six people who wanted a slot. The sixth wants a specific doctor who is fully booked, so the assistant offers the next free day and flags the chat. The two treatment follow-ups go to the dental team, unanswered by the bot, with an alert waiting for them at 8am.
The receptionist begins the day with a calendar that already holds five new appointments and a short list of three chats that need a human.
NextReply is a WhatsApp chatbot for Qatar's clinics, salons, restaurants and property teams. It answers every customer in Arabic or English within seconds, checks your Google Calendar, books a real slot and passes anything sensitive to your staff. It works through the night, at weekends and during Ramadan, without adding a single shift to your rota.
People in Doha arrange most things by message. They book a car service, confirm a table and reschedule a dental check-up without picking up the phone. Patients have grown used to managing appointments over WhatsApp, including with large healthcare providers, and they now expect the same speed from a private clinic in Al Sadd or a salon on The Pearl. NextReply gives smaller businesses that speed.
Arabic speakers can switch to the Arabic Qatar page. This page is for English-speaking owners and managers.
Google Calendar works on every plan. Zapier, Make, Google Sheets and HubSpot connect on the Business plan.
Automotive & workshopsDrivers describe the problem in a voice note or send a dashboard photo; NextReply books the…
WhatsApp is live on every plan. Instagram, Messenger and Telegram are coming soon and will use the same services, hours and answers.
Clinics feel the gap between message and reply more than anyone. A patient with toothache at 10pm, a parent trying to get a paediatric slot before school, a worker who can only come on Friday afternoon: each sends a WhatsApp and waits. When the reply comes the next day, the slot has gone elsewhere.
NextReply works as an AI receptionist for Qatar clinics. It:
Read the medical clinics page and the dental clinics page for the full handoff rules.
The result is not fewer conversations with people. It is fewer repetitive ones. Your receptionists spend their time with patients at the desk and on the chats that truly need judgement, while the assistant handles the steady flow of "When is Dr. Ahmed in?" and "Do you take my insurance card?"
Tone matters in Qatar. A cold, robotic reply feels wrong to a customer used to warm hospitality. You choose the assistant's personality, and it greets people the way your best receptionist would:
Customer: السلام عليكم، ابي موعد تنظيف اسنان يوم السبت
NextReply: وعليكم السلام، هلا وغلا! حياك. Saturday we have 10:00 am or 4:30 pm with Dr. Sara. Which suits you better?
It understands Qatari and wider Gulf Arabic, Arabic written in Latin letters, and voice notes. Replies stay polite and clear, and you can tell it to answer in Arabic, English or the customer's own language.
Diners message for a table for six at 8:30pm, ask about set menus or whether there is a family section. The assistant books standard tables and passes large parties, private dining and event requests to your manager.
Salons and spas on The Pearl, in Al Waab and in Al Sadd see late-evening enquiries for blow-dries, nails and treatments before weddings and Eid. NextReply books the right therapist and keeps a written confirmation in the chat.
Lettings teams in Lusail, The Pearl and West Bay get a steady stream of rental enquiries from expats who have just arrived. The assistant asks budget, area, number of bedrooms and move-in date, then books a viewing with an agent.
Trial classes near Aspire Zone, tutoring in Al Rayyan, car servicing in Al Wakrah and the Industrial Area: the same booking pattern applies. See all industries.
The appointment booking page covers service lengths, buffers and staff rules. The Google Calendar page explains how double-bookings are prevented when your team also books by phone.
Most of Qatar's residents are expatriates. A Doha business might serve Qatari families, Indian and Nepali workers, Filipino and Egyptian professionals and Western expats in the same week. Hiring receptionists for every language is not realistic, and asking customers to switch to English loses some of them.
NextReply replies in the language each customer uses. You write your services and FAQs once, in English or Arabic, and the assistant answers in Arabic, English, Hindi, Malayalam, Nepali, Tagalog, Urdu or another language as needed. Your staff still see every booking in their own working language.
Qatar's weekend is Friday and Saturday. Many clinics and salons open on Saturday and on Friday afternoon after prayers, and evenings stay busy until late, especially in summer when the heat pushes errands after sunset. You set hours per day and add breaks; the assistant only offers slots inside them.
During Ramadan, switch to a Ramadan timetable with an iftar break and late hours. Add closures for Eid and for Qatar National Day on 18 December, and anyone who messages during a closure is booked for your next open day with a clear note about when you reopen.
You do not need a new number. NextReply supports WhatsApp Coexistence, Meta's official way to use the WhatsApp Business app and the Business Platform on one number. Your team keeps the app and chat history, and the assistant handles what they do not get to. See the Coexistence page for details.
Being clear about limits builds trust with customers and with Meta. NextReply does not:
When a conversation drifts into any of these, the assistant tells the customer a team member will reply and alerts you. You can add your own rules on top, for example sending every corporate booking or every complaint straight to the manager.
Restaurants, salons and clinics in Qatar are discovered on Instagram as often as on Google Maps. NextReply runs on WhatsApp today, on every plan, and that is where it reads voice notes and photos and books appointments. Instagram DMs, Facebook Messenger and Telegram are coming soon. When they launch, every channel will share one calendar and one set of answers with WhatsApp.
Until then, put a WhatsApp link in your Instagram bio and on your Facebook Page, so new enquiries reach the assistant that already books. Email hello@nextreply.io to hear when each channel goes live. More on the channels overview.
Qatar was the first GCC state to pass a general data protection law: Law No. 13 of 2016 on Personal Data Privacy Protection (PDPPL). It requires businesses to process personal data fairly and for clear purposes, and treats health data as special. NextReply supports those principles:
This is general information, not legal advice. Clinics should confirm their obligations with their compliance adviser.
Since 15 January 2026, Meta's WhatsApp Business Solution Terms bar general-purpose AI chatbots. Business assistants for tasks such as bookings and customer support remain allowed. NextReply answers only from your business information, books appointments and hands over to people, so it stays inside the rules.
Every plan comes with a 7-day free trial, so you can see the assistant book real customers in Doha before you pay. Prices are in US dollars and are the same in every country. At checkout, your card or bank may show an estimate in Qatari riyals. Local taxes may apply.
| Plan | Price per month | Bookings per month |
|---|---|---|
| Starter | $29 | Up to 500 |
| Pro | $59 | Up to 1,500 |
| Business | $99 | Unlimited |
All plans include Arabic and English replies, WhatsApp voice notes and photos, Google Calendar booking and handoff. Meta bills some WhatsApp messages that your business starts, such as marketing templates, separately. Appointment reminders are coming soon. See the pricing page for every plan detail, or read how NextReply works.
Enquiries that do not lead to a booking, such as questions about parking or insurance, never count against your plan.
$29/month
7-day free trial
For one team that wants every chat answered and booked.
Start 7-day free trial$59/month
7-day free trial
For busy teams that review chats and fine-tune answers.
Start 7-day free trialEverything in Starter, plus:
$99/month
7-day free trial
For teams that send every booking to their own tools.
Start 7-day free trialEverything in Pro, plus:
Prices are in US dollars. At checkout, your card or bank may show an estimate in your local currency. Local taxes may apply.
Yes. It books by specialty and doctor, answers practical questions and passes anything clinical to your staff. It never gives medical advice.
Yes. It understands Qatari and wider Gulf Arabic, Arabic in Latin letters and voice notes, and replies in clear Arabic or English.
Yes. Every plan has a 7-day free trial. After it, plans cost $29, $59 or $99 a month in US dollars; your card or bank may show an estimate in riyals at checkout, and local taxes may apply.
Yes. NextReply is a booking and customer-service assistant for your business with human handoff, which Meta's terms permit.
Yes. Coexistence keeps your app and number working alongside the assistant.
Starter covers up to 500 bookings a month, Pro up to 1,500 and Business has no monthly cap. Enquiries that do not end in a booking do not count towards the limit.
Yes. It takes standard table bookings at any hour using the capacity and times you set, and passes large parties, private dining and event requests to your manager.
Yes. It replies in the language each customer uses, from one set of services and FAQs.
Start your 7-day free trial, connect your WhatsApp number and add your services and hours. NextReply answers and books around the clock.
