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$29/month
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For one team that wants every chat answered and booked.
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For clinics, salons and coaching classes
The WhatsApp front desk for Indian clinics, salons and coaching classes
NextReply answers every WhatsApp in Hindi, Hinglish or English, understands voice notes and books into Google Calendar, while you keep your number. Start with a 7-day free trial.
- WhatsAppLive
- InstagramComing soon
- MessengerComing soon
- TelegramComing soon
- Books straight into Google Calendar
- Keep your WhatsApp Business app
- Replies in your customer’s language
Setup guide video · 2 min
Watch NextReply go live on WhatsApp in 2 minutes
A short walkthrough of the real app, from creating your account to the AI answering customers on WhatsApp. You can follow along during your 7-day free trial.
What the video shows
- Create your account at app.nextreply.io
- Connect your WhatsApp number through Meta
- Set up your AI receptionist: name, tone, language, opening hours and handover to a person
- Add your services
- Add your knowledge and FAQs
- Choose a plan ($29, $59 or $99 a month) and start the 7-day free trial, with checkout by Stripe
- You’re live: the AI replies 24/7 and books appointments into your calendar
Live in three steps
Connect your number
Link your WhatsApp Business number. Instagram, Messenger and Telegram are coming soon.
Teach it your business
Add services, prices, working hours and FAQs, then choose how the assistant sounds.
It answers and books
Customers get replies in seconds, bookings land in Google Calendar and you get a notification for each one.
NextReply at a glance
- 24/7Replies on WhatsApp
- 7 daysFree trial on every plan
- $29Per month to start
- MultilingualReplies in your customer’s language
Booking-led, not broadcast-first
India has dozens of WhatsApp Business platforms. Most were built for marketing: broadcasts, campaign flows, catalogue messages, team inboxes priced per agent. Some now sell AI agents as an add-on. If you run a D2C brand, that is useful. If you run a clinic or salon, you mostly need something simpler: answer the question, find a slot, book it.
That is all NextReply is designed to do, and it shows in how it is priced and set up:
- Priced by bookings, not seats. Your whole team can use one account; plans are sized at 500, 1,500 or unlimited bookings a month.
- AI included on every plan. There is no separate AI credit pack.
- No flow builder. You add services, hours, staff and FAQs in plain language; the assistant handles the conversation.
- Calendar-native. Bookings go into Google Calendar, which your staff already know.
Opt-in campaigns, feedback requests and automatic appointment reminders are coming soon, and they will sit on top of the booking engine rather than replace it. See every capability on the features page.
A WhatsApp AI chatbot for business in India that books appointments
NextReply is a WhatsApp AI chatbot for businesses in India that run on appointments: clinics, dental practices, salons, coaching classes, gyms and home-service companies. It replies to every patient, client or parent within seconds, in Hindi, Hinglish, English or their own language, understands voice notes, offers real free slots and books them straight into Google Calendar. When someone needs a human, it hands the chat to your staff and alerts you.
India already does business on WhatsApp. Patients send "Doctor sahab kal baithenge?", parents ask about batch timings at 10:30pm, brides-to-be send reference photos for their trial. The problem is not getting messages; it is answering them fast enough while you are with the patient in front of you. NextReply acts as an AI receptionist on WhatsApp, so the front desk is never "offline".
It does one job and does it properly: answer questions about your business and book appointments. It is not a broadcast tool, and it does not need a developer.
- WhatsAppLive
- InstagramComing soon
- MessengerComing soon
- TelegramComing soon
Works with
- WhatsApp Business Platform
- Google Calendar
- Zapier
- Make
- Google Sheets
- HubSpot via webhook or Zapier
Google Calendar works on every plan. Zapier, Make, Google Sheets and HubSpot connect on the Business plan.
Industries we serve
See all industries
WhatsApp today, more chat apps soon
WhatsApp is live on every plan. Instagram, Messenger and Telegram are coming soon and will use the same services, hours and answers.
- WhatsAppLive
- InstagramComing soon
- MessengerComing soon
- TelegramComing soon
NextReply AI agentLive on WhatsApp
- WhatsApp: Live on every plan, with Coexistence so you keep the Business app on your phone.
- Instagram: Coming soon: DM replies for people who find you through posts, stories and ads.
- Messenger: Coming soon: answers in your Facebook Page inbox with the same services and hours.
- Telegram: Coming soon: bookings and answers for customers who prefer Telegram.
A WhatsApp chatbot that understands Hinglish and Hindi voice notes
Indian customers rarely type the way a textbook chatbot expects. They mix Hindi and English in Roman script, switch mid-sentence, use "kal" for both yesterday and tomorrow and send a 40-second voice note instead of typing. NextReply is built for that. A typical exchange with a salon in Indiranagar:
Client: Hi, kal shaam ko haircut aur beard trim ka slot milega? 6 ke baad
NextReply: Haan ji! Kal shaam 6:30 ya 7:15 free hai, Rahul ke saath. Kaunsa time book karun?
Client: 7:15 done
NextReply: Booked: haircut + beard trim, kal 7:15 PM, Rahul ke saath. Aapka naam bata dijiye?
Voice notes work the same way. A patient in Lucknow can say "Mujhe Saturday subah Dr. Verma ko dikhana hai, bachche ka bukhar hai" and the assistant books the earliest Saturday morning paediatric slot. It does not discuss the fever; it books the visit and flags the note for the clinic so staff can call back if needed.
Beyond Hindi and English, it replies in the language a customer writes in, so a clinic in Chennai, Kolkata or Pune can serve Tamil, Bengali or Marathi speakers without extra setup.
An AI front desk for clinics, salons and coaching classes in India
Clinics and polyclinics
OPD timings, doctor-wise slots, fee questions and "Is Sunday open?" fill a clinic's WhatsApp all day. The assistant books OPD slots by doctor and passes symptoms, reports and prescriptions to staff. Full detail on the WhatsApp chatbot for clinics page.
Dental clinics
Root canal sittings, scaling, braces adjustments and six-monthly check-ups all need follow-up visits. NextReply books each sitting and confirms it in the chat; automatic reminders for follow-up visits are coming soon. See the dental clinics page.
Salons, spas and bridal studios
From a quick threading appointment in Lajpat Nagar to a bridal trial in Bandra during wedding season, salons get the most late-night messages. The salon booking page shows how stylist calendars and festive peaks are handled.
Coaching classes, gyms and home services
Demo classes for JEE or NEET batches, trial sessions at a gym in HSR Layout, AC servicing or deep cleaning in Gurugram: every one starts with a WhatsApp and ends with a booked slot.
Real estate site visits
Builders and brokers get enquiries like "2BHK ka rate kya hai Wakad mein?" from ads and property portals at all hours. The assistant asks budget, location, configuration and possession timeline, then books a site visit with the right sales executive. Price negotiation and booking amounts stay with your team.
From "slot milega?" to a confirmed booking
- A customer sends a message or voice note, in any language.
- NextReply picks out the service, the day and the time window.
- It checks the right doctor's, stylist's or trainer's Google Calendar and offers only free times.
- It collects name and any details you need, such as age group for a coaching batch.
- It books, confirms in the chat and notifies you instantly.
Rules such as slot length, gaps between appointments and which staff do which service are on the appointment booking page. Calendar sync is explained on the Google Calendar page.
- Customer message: “Any slot tomorrow afternoon?”
- AI receptionist: Reads service, date and time
- Checks your calendar: Offers only free slots
- Confirms in the chat: Name, service and time
- Booked: In Google Calendar, owner alerted
"Will I lose my WhatsApp number?" No.
This is the first question Indian owners ask, and for good reason. Your number is on your board, your visiting cards, Google Maps and Justdial listings. Older WhatsApp API setups often meant moving the number off the app. Today Meta offers Coexistence: the WhatsApp Business app and the Business Platform run on the same number.
With NextReply you keep the app on your phone, your chat history and your number. Your receptionist can still reply personally whenever she wants; the AI covers the chats she has not picked up, after hours and at rush hour. Read the details on the Coexistence page.
- WhatsApp Business app: Keep chatting from your phone
- Same number: Nothing to delete
- NextReply AI: Answers through the platform
Built for the Indian calendar
Indian businesses rarely keep simple 9-to-5 hours. Clinics run morning and evening OPD with a gap in the afternoon. Salons stay open on Sundays and close on a weekday. Coaching classes run weekend batches. NextReply follows hours you set for each day, with breaks, so it never books the doctor during lunch.
Then come the peaks. Navratri, Karva Chauth, Diwali and the wedding season from November to February fill salon diaries weeks ahead. Board and entrance exam calendars drive coaching enquiries. Monsoon brings a rush of fever OPD visits. In each case the assistant answers every message at once, however many arrive, and keeps booking until the slots are gone.
Fewer no-shows: clear bookings today, reminders coming soon
No-shows are a quiet drain for Indian clinics and salons. A patient books for Thursday evening, forgets, and the doctor sits idle while someone else was turned away. Much of that starts with a vague booking: "Thursday evening" said over the phone, never written down. NextReply removes the vagueness. Every booking ends with a written confirmation in the same WhatsApp chat, with the doctor or stylist, the date and the exact time, and the slot sits in Google Calendar where your front desk sees it.
If the patient cannot come, they reply in that chat ("Thursday nahi ho payega, Saturday?") and the assistant passes the request to your front desk with the booking details, so Thursday can be freed for someone else. Automatic appointment reminders are coming soon: they are built and waiting for Meta's template approval. When they launch, they will go only to customers who agree to receive them, and Meta will bill them per message.
WhatsApp today; Instagram, Messenger and Telegram coming soon
Many Indian salons, clinics and studios win new clients on Instagram, and coaching institutes often run Telegram channels for students. NextReply works on WhatsApp today, on every plan, and that is where it understands Hinglish voice notes, reads photos and books appointments. Instagram, Messenger and Telegram are coming soon. Once they launch, they will share one calendar and one set of answers with WhatsApp, so a slot booked from one channel cannot be double-booked on another.
- Instagram and Messenger (coming soon): Meta allows business replies within 24 hours of the customer's last message.
- Telegram (coming soon): the student or parent starts the chat with your bot; bots cannot message first.
For now, add a WhatsApp link to your Instagram bio and pin your WhatsApp number in your Telegram channel description, so enquiries reach the assistant that already books. Email hello@nextreply.io to hear when each channel goes live, or read the channels overview.
- WhatsApp: Live / Instagram: Coming soon / Messenger: Coming soon / Telegram: Coming soon
- NextReply AI agent: Live on WhatsApp
- Google Calendar: No double bookings / CRM by webhook: Business plan / Your team: Takes over when needed
What to keep ready before you switch it on
- Services and fees: consultation charges by doctor, salon menu with durations, batch fees. If a price depends on assessment, say so.
- Staff and timings: morning and evening OPD per doctor, stylist days off, trainer shifts.
- FAQs: address with a landmark ("opposite the metro pillar", "above the chemist"), parking, payment modes such as UPI at the counter, Sunday timings, cancellation rules.
- Handoff topics: reports, prescriptions, refunds, complaints, corporate tie-ups.
Most businesses are live the same day. Test it by messaging your own number in Hinglish and with a voice note before you announce it.
Patient and customer data under the DPDP Act
India's Digital Personal Data Protection Act, 2023, together with the DPDP Rules notified in November 2025, sets out how businesses must handle personal data, with most obligations phasing in over the following months. Consent, purpose limitation and keeping data secure are central to it. NextReply is designed to help you collect less:
- It asks only for what a booking needs: name, number, service, date and time
- It does not ask for Aadhaar numbers, card details or medical history in chat
- Reports, prescriptions and symptoms go to your staff
- Marketing messages go only to customers who opt in
This is general information. Clinics should check their own obligations with a legal adviser.
Allowed under Meta's 2026 WhatsApp rules
Since 15 January 2026, Meta's WhatsApp Business Solution Terms bar general-purpose AI chatbots. Business assistants that handle bookings and customer support remain allowed. NextReply answers only from your business information, books appointments and hands over to people, so it fits the rules.
Plans and pricing in US dollars
Every plan starts with a 7-day free trial. Prices are in US dollars and are the same in every country. At checkout, your card or bank may show an estimate in rupees. Local taxes may apply.
| Plan | Price per month | Bookings per month |
|---|---|---|
| Starter | $29 | Up to 500 |
| Pro | $59 | Up to 1,500 |
| Business | $99 | Unlimited |
No per-agent fees, and AI replies, Hindi and Hinglish, WhatsApp voice notes and Google Calendar booking are on every plan. Paying in dollars usually means using an international debit or credit card. See Meta's message charges on the India pricing page, or read how NextReply works.
Plans that grow with your bookings
Every plan starts with a 7-day free trial. Choose by monthly bookings and the tools you connect.
Pro
Most popular$59/month
7-day free trial
For busy teams that review chats and fine-tune answers.
Start 7-day free trialBusiness
$99/month
7-day free trial
For teams that send every booking to their own tools.
Start 7-day free trialPrices are in US dollars. At checkout, your card or bank may show an estimate in your local currency. Local taxes may apply.
Questions people ask
Does it really understand Hinglish?
Yes. It understands Hindi and English mixed in Roman script, Hindi in Devanagari and Hindi voice notes, and replies in the same style the customer uses.
Will I lose my WhatsApp Business app or number?
No. With Coexistence you connect your existing number and keep using the app, chats included.
Is NextReply allowed under Meta's 2026 rules?
Yes. Meta bars general-purpose AI chatbots. NextReply is a booking and customer-service assistant for your business with human handoff, which is allowed.
Can it give medical advice to patients?
No. It books appointments and answers practical questions such as timings and fees. Symptoms, reports and prescriptions always go to your doctors or staff.
Do I pay per agent?
No. Plans are priced by bookings per month, not by users, so your whole front desk can work from one account.
Is there a free trial?
Yes. Every plan has a 7-day free trial, so you can let the assistant book real patients or clients for a week before you pay. After that, plans are $29, $59 or $99 a month in US dollars.
Does it work for coaching classes?
Yes. It answers batch timing and fee questions and books demo classes or counselling sessions into your calendar.
Can customers book from Instagram?
Not yet. Instagram DMs, Messenger and Telegram are coming soon. Today the assistant runs on WhatsApp, so add a WhatsApp link to your Instagram bio. Email hello@nextreply.io to hear when Instagram goes live.
Every WhatsApp message answered, every free slot offered
Start your 7-day free trial, connect your WhatsApp number and add your services and hours. NextReply answers and books around the clock.