Pricing
One flat monthly price in US dollars, based on bookings, with Google Calendar booking on every plan. Every plan starts with a 7-day free trial.
$29/month
7-day free trial
For one team that wants every chat answered and booked.
Start 7-day free trial$59/month
7-day free trial
For busy teams that review chats and fine-tune answers.
Start 7-day free trialEverything in Starter, plus:
$99/month
7-day free trial
For teams that send every booking to their own tools.
Start 7-day free trialEverything in Pro, plus:
Prices are in US dollars. At checkout, your card or bank may show an estimate in your local currency. Local taxes may apply.
Setup guide video · 2 min
A two-minute walkthrough of the real app: connect WhatsApp, set up your receptionist, start the free trial and go live.
Google Calendar works on every plan. Zapier, Make, Google Sheets and HubSpot connect on the Business plan.
NextReply's WhatsApp AI agent pricing is built around one number most owners already know: how many bookings they take each month. There are three plans. Each one includes the AI receptionist replying 24/7, voice-note and photo understanding, replies in every language and booking straight into Google Calendar. You move up a plan when your bookings grow or when you want CRM connections, not because you hired another receptionist.
Plans are billed monthly at the same US dollar price in every country: $29 for Starter, $59 for Pro and $99 for Business. Every plan starts with a 7-day free trial, so you can connect your number and watch real bookings land before you pay. Prices are in US dollars. At checkout, your card or bank may show an estimate in your local currency. Local taxes may apply.
| Starter | Pro (most popular) | Business | |
|---|---|---|---|
| Monthly price | $29 | $59 | $99 |
| 7-day free trial | Yes | Yes | Yes |
| Bookings per month | Up to 500 | Up to 1,500 | Unlimited |
| AI receptionist replying 24/7 on WhatsApp | Yes | Yes | Yes |
| Voice notes and photo understanding (WhatsApp) | Yes | Yes | Yes |
| Multilingual replies | Yes | Yes | Yes |
| Google Calendar booking | Yes | Yes | Yes |
| Chat handoff to your team | Yes | Yes | Yes |
| Bookings dashboard and calendar view | Yes | Yes | Yes |
| Full conversation history and chat review | No | Yes | Yes |
| Edit services, hours and FAQs yourself | No | Yes | Yes |
| Priority support | No | Yes | Yes |
| Send bookings to your CRM by webhook | No | No | Yes |
| Zapier, Make, HubSpot and Sheets | No | No | Yes |
| Webhook testing dashboard | No | No | Yes |
| Dedicated onboarding | No | No | Yes |
| Appointment reminders | Coming soon | Coming soon | Coming soon |
| Instagram, Messenger and Telegram | Coming soon | Coming soon | Coming soon |
Every feature is explained on the features page.
Starter suits a single salon, barber, clinic room, studio or tutor taking up to about 25 bookings a working day. You get the full AI front desk, calendar booking and handoff. Your services and FAQs are set during onboarding.
Pro is for teams with several staff calendars, frequent price or service changes, or a manager who wants to read back through conversations. Up to 1,500 bookings a month covers most multi-chair salons, group practices and busy gyms. Editable services, hours and FAQs mean you can change a price on Monday morning without asking anyone.
Choose Business when a booking needs to land somewhere else as well: a CRM for a real estate team, a Google Sheet for a franchise owner, a Slack channel for dispatchers. Business removes the booking cap, adds webhooks plus Zapier and Make connections, and includes dedicated onboarding.
Numbers make plan choice easier. Here are three typical businesses and how they would decide.
Two barbers, six days a week, roughly 16 cuts a day between them. That is around 400 bookings a month, many of them booked late in the evening. Starter covers it with room to spare. Meta costs stay low because almost every chat starts with the customer. When appointment reminders launch (they are coming soon), each opt-in reminder will be a template message charged by Meta at the local rate.
Four calendars, about 900 appointments a month, and front-desk staff who want to read back through chats when a patient disputes what they were told. Pro fits: the booking limit is comfortable, conversation history is included, and the practice manager can update fees and opening hours without waiting for anyone. Clinical questions go to staff through the handoff rules.
Fewer bookings, but each viewing matters, and every lead has to land in the agency's CRM with budget and area attached. The booking count might be modest, yet Business is the right plan because webhooks and Zapier or Make connections are what turn a WhatsApp chat into a CRM record the sales team will act on. Dedicated onboarding helps map those fields correctly.
In each case, start from your real diary, not from a guess. Last month's appointment count is the best predictor of the plan you need, and the AI often adds bookings you were missing, so leave some headroom.
NextReply's plan price covers our software. Meta charges separately for some WhatsApp Business Platform messages, and it is worth understanding how, because it is the question every buyer asks.
Since 1 July 2025, Meta bills per delivered template message instead of per conversation. Templates fall into categories such as marketing, utility and authentication, and each has a rate that depends on the customer's country. Two rules matter most for a booking assistant:
So an assistant that mostly answers incoming messages creates little Meta cost. Reminders and campaigns, once they launch, will create cost, roughly in line with how many you send. Meta's rates and rules are on its pricing page, linked below. Messages you send by hand from the WhatsApp Business app, which you keep through Coexistence, remain free.
Many WhatsApp chatbot pricing models charge per user seat, per monthly active contact or per batch of AI credits. Those models make sense for large support teams. They are hard to predict for a salon owner who has no idea how many "active contacts" they had last month but knows exactly how many appointments they took.
Booking-based tiers keep the math simple. Count last month's bookings, add a little room for growth and pick the plan. If you want a structured comparison with other tools, see our comparison pages, including a broadcast-first platform and Meta's own Business AI. We date every comparison and stick to published facts.
An AI receptionist is not a replacement for good staff. It covers the hours and the volume no single person can: replies at 11pm, three chats arriving at once on a Saturday morning, a customer writing in a language nobody on the team speaks. Think about what one missed booking is worth to you. For a salon color service, a dental hygiene visit or a property viewing that leads to a let, a single extra booking a week often covers the Starter plan several times over. That is the real comparison: not software against salary, but answered messages against lost ones.
It also changes how your existing team spends the day. Instead of copying names and times from WhatsApp into a diary between clients, staff see confirmed bookings appear in the calendar and step in only for the chats that genuinely need a person.
Every plan includes WhatsApp, which is live today. Instagram DMs, Facebook Messenger and Telegram are coming soon; they are not live yet, so they are not part of what you pay for now. For reference, Meta does not charge per message for business replies on Instagram or Messenger, where the main limit is the 24-hour reply window after the customer's last message, and Telegram does not charge for bot messages either. We will confirm how the new channels fit the plans when they launch. To be told when that happens, email hello@nextreply.io. Each channel's status is on the channels page.
Read how it works to see what setup involves, check your sector's playbook on the industries page, or contact us at hello@nextreply.io if you run several locations and want to talk through the Business plan. When you are ready, start the 7-day free trial on any plan. You can also go back to the home page for the overview.
Yes. Every plan, Starter, Pro and Business, starts with a 7-day free trial. You get the full plan during the trial, so you can test booking, handoff and, on Business, the webhook before you pay.
Possibly, depending on what you send. Replies within 24 hours of a customer message are free under Meta's current pricing. Template messages outside that window, such as reminders and campaigns once they launch, are charged by Meta per delivered message at country rates.
US dollars, at the same price in every country: $29, $59 or $99 a month. Prices are in US dollars. At checkout, your card or bank may show an estimate in your local currency. Local taxes may apply.
A booking is an appointment the assistant confirms and writes to your calendar. Starter covers up to 500 a month, Pro up to 1,500 and Business has no cap.
Yes. Move up when your bookings grow or when you need CRM connections; email support@nextreply.io and we will switch your plan. Subscriptions can be cancelled at any time and stop at the end of the paid period.
Yes. Google Calendar booking, the AI receptionist on WhatsApp, voice notes, photos, multilingual replies and handoff are on every plan.
Business. It sends every booking to your CRM or other tools by webhook and includes a webhook testing dashboard.
Yes. Meta's terms bar general-purpose AI chatbots, not business assistants. NextReply answers about your business, books appointments and hands chats to your team.
Start your 7-day free trial, connect your WhatsApp number and add your services and hours. NextReply answers and books around the clock.
