For real estate sellers in the Philippines
OFW buyers answered while you sleep
OFW and overseas buyers ask from Dubai, Riyadh or Toronto at odd hours. The AI answers unit, price and payment-term questions and books viewing calls. 7-day free trial on every plan.
Real estate on WhatsApp for OFW buyers, answered at their hour
OFWs are among the most serious property buyers in the Philippines. They have saved for years, they know what they want, and they are often buying for parents or for their own return home. They are also buying from far away. An engineer in Riyadh finishes his shift at 7pm, which is midnight in Manila, and messages three sellers about a two-bedroom unit in Ortigas. A nurse in Toronto asks about a house-and-lot in Cavite at what is 3am Philippine time. Whoever replies first, clearly and completely, usually gets the viewing call.
NextReply gives agents, brokers and sellers a way to handle real estate on WhatsApp for OFW buyers without staying up all night. The AI answers questions about units, prices and payment terms from the information you provide, in the buyer's language, and books viewing calls into your Google Calendar. When the buyer is ready to talk numbers, reserve or sign, the chat goes to you with everything summarised.
Setup guide video · 2 min
See the whole setup in 2 minutes
A two-minute walkthrough of the real app: connect WhatsApp, set up your receptionist, start the free trial and go live.
What the video shows
- Connect your WhatsApp number through Meta
- Set up your AI receptionist: name, tone, language, opening hours and handover to a person
- Choose a plan ($29, $59 or $99 a month) and start the 7-day free trial, with checkout by Stripe
- You’re live: the AI replies 24/7 and books appointments into your calendar
OFW property inquiries on WhatsApp: what buyers ask
An OFW property inquiry on WhatsApp usually covers the same ground, often in Taglish:
- "Magkano po ang 2BR? Ano po ang monthly?" with list prices, sizes and sample computations you provide.
- "Pre-selling or RFO?" with turnover dates for each project or unit.
- "Pwede po ba Pag-IBIG or bank financing?" with the financing options you work with, explained in general terms.
- "How much is the reservation fee and down payment?" with your standard payment terms.
- "Near schools or hospitals?" with location notes, for example a project near St. Luke's in BGC or a few minutes from Alabang's malls.
- "Can my mother see the unit while I'm abroad?" with your process for family site visits and video tours.
You give the AI your inventory notes, price lists, payment-term summaries and FAQs. It answers consistently and never invents a discount, an approval or a turnover date. Anything that needs a licensed professional's judgement, such as a specific loan computation, legal question or a negotiated price, is handed to you.
Viewing calls instead of site visits
An overseas buyer cannot drop by the showroom. The useful next step is a scheduled video call: a walkthrough of the model unit, a screen-share of floor plans or a live tour of the actual unit. NextReply books these viewing calls into your Google Calendar and confirms the time in Manila time and, when the buyer says where they are, in their local time too, so nobody gets the hour wrong.
Buyer: "Hi po, I'm in Dubai. Interested sa 1BR sa BGC project ninyo. Can we do a video tour?"
NextReply: "Hi po! Yes, we can do a video tour of the model unit. Our agent is available on Saturday at 3:00pm Manila time, which is 11:00am in Dubai, or Sunday at 7:00pm Manila time, 3:00pm in Dubai. Alin po ang mas convenient? May I have your full name and preferred number for the call?"
Buyer: "Saturday po. Mark Villanueva."
NextReply: "Booked po, Mark. Video tour on Saturday, 3:00pm Manila / 11:00am Dubai. Our agent will call you on WhatsApp."
For buyers whose family can visit in person, the AI books site visits the same way and records who will attend. The booking engine is explained on the appointment booking page and the calendar link on the Google Calendar integration page.
- Customer message: “Any slot tomorrow afternoon?”
- AI receptionist: Reads service, date and time
- Checks your calendar: Offers only free slots
- Confirms in the chat: Name, service and time
- Booked: In Google Calendar, owner alerted
Qualify buyers before you spend an hour on a call
Not every enquiry is ready for a viewing call. Some buyers are just comparing prices; others are ready to reserve this month. Before booking a call, the AI can ask the short questions you choose: which project or area they are interested in, unit type, rough budget, planned timeline, whether they will use Pag-IBIG, bank financing or cash, and who else is involved in the decision. It asks politely and accepts "not sure yet" as an answer.
Those answers go into the booking and the handoff summary, so when you join the call you already know that Mark is in Dubai, wants a 1BR in BGC for rental income, plans to buy within six months and will use bank financing. Your first five minutes go on the unit, not on basic questions. On the Business plan, the same answers can flow into your CRM for follow-up.
Dubai, Riyadh, Toronto, Singapore: one assistant for every time zone
OFW buyers are spread across the Gulf, North America, Europe, East Asia and on ships at sea. Their free time falls at every hour of the Philippine day and night. The AI replies within seconds whenever they write, so an enquiry sent from a Singapore lunch break or a Doha night shift is answered on the spot. Your mornings start with booked calls and summarised leads instead of a backlog. The after-hours replies page shows how this works.
- مرحبا، عندكم موعد؟ / Olá, tem horário? / Hola, ¿hay cita? / Hi, any slots?
- Detects the language: From a WhatsApp text or voice note
- Replies in that language: You set it up once
The moment a buyer is ready, you take over
Property is a high-trust, high-value purchase. The AI's job is to answer, qualify and book, then get out of the way. It hands the chat to you when the buyer asks to reserve, asks for a computation on a specific unit, wants to negotiate, raises a legal or documentation question, or simply asks for a person. Each handoff arrives with a summary: who the buyer is, where they are, what they want, their budget if they shared it and any call already booked. You get an instant notification for every new booking.
That structure also fits Meta's 2026 WhatsApp terms, which allow business assistants with human handoff but not general-purpose AI chatbots.
- Unusual request: Complaint, refund or special case
- AI receptionist: Knows when to step back
- Answers from your FAQs: Services, hours and prices / Hands the chat over: Your team is notified
- Your team replies: Same chat, full history
Facebook Messenger for ads and Page enquiries: coming soon
Much of Philippine real estate marketing runs on Facebook: listing posts, groups and click-to-Messenger ads. Those leads arrive in your Page inbox, often from local buyers and from OFW family members back home. A real estate Facebook Messenger chatbot from NextReply is coming soon. When it launches, it will answer Page messages with the same price lists and FAQs and book viewings or calls into the same calendar.
Until then, two moves help. Run click-to-WhatsApp versions of your ads for OFW audiences, who already use WhatsApp abroad; those chats go straight to the AI, which answers and books the viewing call. And add a WhatsApp button to your Page so buyers who want an instant answer can get one. When Messenger is live, Meta's rules will still apply: businesses reply within 24 hours of the buyer's last message, and human follow-ups after that use Meta's human agent rules. See the Messenger chatbot page for the Philippines and the full channels overview, or email hello@nextreply.io to hear when it launches. Viber is not supported.
- WhatsApp: Live / Instagram: Coming soon / Messenger: Coming soon / Telegram: Coming soon
- NextReply AI agent: Live on WhatsApp
- Google Calendar: No double bookings / CRM by webhook: Business plan / Your team: Takes over when needed
Confirmations now, reminders coming soon
Every viewing call gets a WhatsApp confirmation with both time zones, so a buyer in Riyadh and an agent in Makati see the same appointment. If the buyer needs to move it, they reply in the same chat and the AI passes the request to the agent with the viewing details. Automatic reminders, such as one the day before a call, are coming soon; they are built and waiting for Meta's template approval, and will be opt-in WhatsApp templates billed by Meta at the rate for the buyer's phone country. Opt-in updates, such as a new tower launch, can go to buyers who agreed to receive them as marketing templates. The no-shows guide covers what keeps calls and visits on track today.
- Customer message: “Any slot tomorrow afternoon?”
- AI receptionist: Reads service, date and time
- Checks your calendar: Offers only free slots
- Confirms in the chat: Name, service and time
- Booked: In Google Calendar, owner alerted
Leads in your CRM, not in someone's phone
Real estate teams lose leads when they live in individual agents' WhatsApp chats. On the Business plan, every booking can be sent to your CRM by webhook, or to HubSpot, Google Sheets, Zapier or Make, with the buyer's name, contact, interest and call time. Team leaders see the full pipeline, and a lead does not disappear when an agent moves on.
Buyer data and the Data Privacy Act
Buyers share names, phone numbers, budgets and sometimes employment details. Collect only what you need to answer and book, and request IDs, payslips and contracts through your usual secure process, not through the AI chat. The Data Privacy Act of 2012 (RA 10173) applies to all of it, including data from buyers abroad.
Plans for real estate sellers
An independent agent usually fits Starter at $29 a month (up to 500 bookings). Teams that want full conversation history choose Pro at $59. Brokerages and sellers that need every lead in a CRM choose Business at $99, with webhooks and Zapier, Make, HubSpot and Google Sheets connections. Every plan starts with a 7-day free trial; prices are in US dollars, and your card or bank may show an estimate in pesos at checkout. See the Philippines pricing page, explore all features and other industries, or return to NextReply Philippines.
Questions people ask
Can the AI answer price and payment-term questions?
Yes, from the price lists and payment-term summaries you provide. It never invents discounts or approvals, and specific computations or negotiations go to you.
Can it book video viewing calls with buyers abroad?
Yes. It books calls into your Google Calendar and confirms the time in Manila time, plus the buyer's local time when they share their location.
Does it understand Taglish?
Yes. It replies in Taglish, English or the buyer's own language.
Will it give financing or legal advice?
No. It explains the financing options you work with in general terms and hands specific loan, legal or documentation questions to you.
Can it answer leads from our Facebook ads?
If the ad opens WhatsApp, yes: click-to-WhatsApp leads are answered and booked today. Facebook Messenger support, including click-to-Messenger ads, is coming soon.
Can leads go into our CRM?
Yes, on the Business plan, by webhook or through HubSpot, Google Sheets, Zapier or Make.
Do I keep my WhatsApp number?
Yes. WhatsApp Coexistence lets you connect your existing number and keep using the WhatsApp Business app.
Is there a free trial?
Yes. Every plan has a 7-day free trial. Load your inventory notes and price lists, connect WhatsApp and let the AI handle real OFW enquiries for a week before you pay.
Every WhatsApp message answered, every free slot offered
Start your 7-day free trial, connect your WhatsApp number and add your services and hours. NextReply answers and books around the clock.